📦 Shipping Policy
At RYKE SWIM, we are committed to ensuring your order is delivered quickly, safely, and reliably. Please review the details below regarding domestic and international shipping.
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🇦🇺 Orders Within Australia
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Standard Shipping: Free on all orders
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Express Shipping: $4.50 flat rate
Carrier: Australia Post
Dispatch Time: Orders are processed and dispatched within 1–3 business days after payment.
Operating Hours: Our warehouse operates Monday–Friday and is closed on weekends and public holidays.
Tracking:
- All domestic orders include tracking via Australia Post.
- For real-time updates, download the Australia Post App.
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🌍 International Orders
Customs & Import Duties
United States: All duties, taxes, and handling fees are calculated at checkout and included in your order total, Australia Post has partnered with Zonos to comply with the US customs regulations.
Other Countries: Duties, taxes, and import fees are not collected by Ryke Swim. These charges are determined by local customs authorities and are the responsibility of the customer.
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Will I have to pay duties or taxes?
If you’re ordering from outside Australia, your package may be subject to import duties, taxes, or fees when it arrives in your country.
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Who pays these charges?
These costs are set by your local customs office and are the responsibility of the customer. Ryke Swim cannot predict or control these fees.
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Anything else I should know?
- By ordering, you are considered the importer of record and must follow your country’s laws and regulations.
- Customs authorities may inspect parcels, which could cause delays.
- Every country has different rules, so please check with your local customs office before ordering.
If you have questions about international shipping, we’re always happy to help—just reach out to us- Contact our team.
Available Shipping Options
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Australia Post Standard: 6–27 business days
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Australia Post Express: 2–8 business days
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DHL Worldwide Courier: 2–12 business days
Dispatch Time: All international orders are dispatched within 1–3 business days after payment.
Delivery Timeframes: Estimates only. Transit times may vary depending on destination, customs clearance, and local postal services.
Tracking:
- Tracking availability varies by country.
- Once your parcel leaves Australia, please refer to your local postal service for updates.
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⚠️ Important Information
- Once dispatched, RYKE SWIM is not liable for lost or missing parcels, as delivery is managed by the selected courier. If issues arise, please contact the courier directly.
- If a package is returned to RYKE SWIM due to:
- Incorrect or incomplete shipping address
- Missed or refused delivery
- Failure to collect from a post office or collection point
Customers may choose between:
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Redelivery – A shipping invoice will be issued.
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Refund – Product cost refunded, less original shipping charges.
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📲 Manage Deliveries
For the best delivery experience, track and manage your order with the Australia Post App.